How can we help?

Help with the Inyoke CRM, dialer and iPhone app. Email us at support@inyoke.com — a person reads every message, and we reply on business days.

Contact us

support@inyoke.com
(302) 271-0010

Questions for your agency

Inyokeaccounts belong to insurance agencies. Your agency’s admin creates your account, places you on campaigns, approves you to dial and manages your seat — so for those, ask them first. Write to us for anything that isn’t working as it should.

Signing in

Sign in with the email address your agency invited and your password. If you’ve forgotten it, reset your password. You can be signed in on one computer and one mobile device at once. Only one of them can dial at a time.A new device asks for a code the first time it signs in — one we email you, or one from your authenticator app if you set one up in Settings › Sign-in & security.

The iPhone app

• Sign in with the same account you use on the website.
• The dialer needs your microphone. If you turned it off, switch it back on in the iPhone’s Settings › Inyoke› Microphone.
• Calls keep going when you lock your phone or switch apps; a call in progress shows in the iPhone’s own call screen.
• Commission, Performance, User Management and Recruiting open on the website from the app’s More tab.

Deleting your account

In the iPhone app, open More › Delete Account. You can also email support@inyoke.com from the address on your account. Your account is closed straight away, and we erase your personal details within 30 days; your agency keeps the business records it is required to keep. The Privacy Policy has the details.

Policies

Privacy Policy · Terms of Service · Acceptable Use · Data Processing Addendum